SWGOH Connection Issues Under Investigation, Likely Related to External Partners

MeatheadMilitia, a SWGOH community manager, addressed the ongoing connection issues players are experiencing. He stated that the team is "still working on the issue" (message 30) and that their "current priority is this issue" (message 37). The problem is being investigated "with our partners" (message 33). These partners are described as a "broad term used to refer to services outside of what we have direct connection with," such as "data, storage, etc" (message 35).

He indicated that most players should now be able to access the game, but with caveats:
* "Loading screen may take longer than normal" (message 33).
* "Some internal locations may load slow" (message 33).

When asked about clearing cache data, he noted that it did not work for him (message 29), though one user reported it worked for them (message 24, 29). He also advised against uninstalling and reinstalling the game (message 32). For those experiencing a specific error message about "another device was used to connect to your account in the last 24h," he asked if they had tried accessing the webstore while also trying to access the game on another device (message 46). He later noted that some players might need to force close the game multiple times (message 52).